How To Use
Ingredients We Don't Use
FAQs
If You Have Any Questions
Please reach out to us at info@priyaapotheca.com if you have any questions. We want to make sure you and your skin are loving our products and are here to help in any way we can.
Return Policy
We want you to love your products so please reach out to us with any questions. If you are not, we will do everything we can to make it right.
info@priyaapotheca.com
We are unable to process returns at this time due to the nature of our natural products. However all purchases within 45 days will be issued a merchandise credit for unopened products.
To receive your merchandise credit, returned items must be unused and in the same condition in which it was received, and in the original packaging. Once received, a credit will immediately be generated.
Shipping Policy
We create our offerings lovingly in small batches to ensure the ultimate freshness and efficacy.
We offer standard free shipping on all orders over $50. This goes out via USPS Priority Mail. If needed sooner or prefer the service of UPS we offer both standard ground and 2nd day air.
Our packages are hand assembled in Los Angeles and need 1-2 days to complete. Then shipping is normally anywhere from 3 to 7 days after that.
Are your products clean, safe for the planet, and conscious?
Additionally, we use the absolute highest
standards for deciding which ingredients we both put and omit in our
products. We consult the Environmental Working Group for all of our
ingredient inclusions. This is a standard we take very seriously, and
always will. We also believe in transparency and strongly recommend
following this link to learn more about our clean beauty ethos and a
glossary of every one of our ingredients.
I have sensitive skin. Will your products work for me?
We have formulated these products to be the gentle and soothing. For
many of our customers it has made their skin less sensitive which is
likely due to the anti-inflammatory nature of many of the ingredients.
Can I use Priya with some of my current products?
You can absolutely combine them with other products you love! At Priya
we hold space for these moments of self care to become a beautiful
ritual that is unique to you.
What about sunscreen?
We do not put sunscreen in our products and therefore recommend applying
those products separately. Wait a few minutes after Priya products are
absorbed into the skin and then apply sunscreen on top.
How do these products feel on my skin?
Our goal is to provide the most effective form of skincare and yet leave
your skin feeling clean and fresh. Therefore, our products feel
weightless, and absorb quickly. So you can apply with a lighter touch.
Are your products handmade?
They are! Priya co-founder and formulator, Judit Konrad, handcrafts
everything in small batches so we can use the freshest ingredients
possible to make the most effective products. But that’s not all - it’s
important to note that each batch receives loving attention through
mantras that are sung to the batch as it’s being made, and then receive a
Tibetan sound bath afterwards.
Please note that due to this process and the natural nature of the products there may be slight variances from batch to batch.
Are your products vegan and cruelty free?
Absolutely! Additionally they are non GMO and gluten free.
What else should I know about Priya and your formulas?
She has spent over a year of research and
development for each product that has been repeated and improved to
discover the optimal levels for skin benefits. CBD is quite new to the
market and there is little research on amount that benefits skin. So we
took time and effort to find the best ratio in each product. Please
click here to learn about the meticulous CBD process we use.